Regarding Criticism and Insults

If you haven't read the comments on my post on enemies from yesterday, please do, and if you'd like, add to the discussion. There is much wisdom there...thank you to every one of you.

Here is something to add to that post.  It is a video from Martha Beck about getting over insults, and it is really provocative. Why do "insults" hurt? What is a helpful model for addressing insults and criticism?